How we're ensuring RISA inspectors' work is COVID-secure

How we're ensuring RISA inspectors' work is COVID-secure


Our RISA expert today: Dave Mechem

Dave is Director of Operations at RISA and has been in the glazing industry for more than 30 years. He started out on the tools at his family’s fabrication and installation business, before working his way from PVC fabricator through to service engineer on both domestic and commercial contracts.

Dave’s team of RISA assessors inspect approximately 45,000 windows and 12,000 doors each year – and that’s just for FENSA. In addition they complete pre approval and membership inspections for the Federation of Master Builders as well as carrying out multi stage inspections for FMBI as part of their provision of New Homes Warranties.

How has COVID-19 affected RISA?

As you would expect we have taken the issue very seriously. We monitored government communications throughout the first lockdown and when we had the green light to resume inspections we helped translate the guidance provided for our specific industry needs.

What new safety measures have you put into place for inspections?

From an inspection point of view we have altered our practices significantly but still allowing for a robust, full inspection.

Equipping staff with safety materials

All assessors are issued with sanitiser, cleaning agents and other items required to ensure they can keep their hands and kit clean on every inspection.

Communicating with installers and homeowners

We send a document explaining the process to homeowners and installers when the inspection is booked and then on the day of inspection we call ahead of to the homeowners or installers and give as accurate an ETA as possible.

On site safety measures

When we arrive we will ensure that nobody in the property is self-isolating or showing symptoms and explain exactly what we are there for, what we will do and how we will do it, allowing for as smooth an inspection as possible. We ask for all internal doors to be opened and windows that we are to inspect be opened either by the occupier/installer prior to entry or as we tour the building.

After the inspection

Finally after the inspection, and after we leave the property, we will discuss our findings and any actions to be taken whilst the assessor is outside.

If you would like to speak to RISA about any inspection requirements your organisation has please get in touch using the contact form at the bottom of this page.

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